Privacy Policy

Last updated: April 2026

1. About Us

LILMISSLIMITED (ABN: 46 745 385 527) is a sole trader business operating in New South Wales, Australia. We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following personal information:

  • Name and contact details (email address, phone number, postal address)
  • Payment information (processed securely through PayPal and Stripe)
  • Order history and preferences
  • Body measurements for alteration services
  • Communication records with our business
  • Website usage data and cookies

3. How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders
  • Provide alteration and consultation services
  • Communicate with you about your orders and appointments
  • Send marketing communications (with your consent)
  • Improve our products and services
  • Comply with legal obligations

4. Payment Processing

We use trusted third-party payment processors (PayPal and Stripe) to handle transactions. We do not store your complete credit card details on our servers. Payment processing is subject to the privacy policies of PayPal and Stripe respectively.

5. Disclosure of Information

We may disclose your information to:

  • Payment processors (PayPal, Stripe) to complete transactions
  • Shipping and courier services for order delivery
  • Professional advisors (accountants, lawyers) as required
  • Government authorities if required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes using secure HTTPS connections, encrypted payment processing, and secure data storage practices.

7. Cookies and Tracking

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse website traffic. You can manage cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

8. Your Rights

Under Australian Privacy law, you have the right to:

  • Access your personal information we hold
  • Request correction of inaccurate information
  • Request deletion of your information (where legally permissible)
  • Opt out of marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

9. International Customers

If you are accessing our services from outside Australia, please be aware that your information may be transferred to, stored, and processed in Australia. By using our services, you consent to this transfer. We comply with applicable international data protection requirements including GDPR principles for EU customers.

10. Contact Us

For privacy-related enquiries or to exercise your rights, please contact us:

  • Email: info@lilmisslimited.com
  • Phone: 0414 814 838
  • ABN: 46 745 385 527